When Mark checked into his Hyatt House room for a three-week work assignment in Denver, he expected the typical hotel experience—small rooms, minimal kitchen facilities, and a general sense of living out of a suitcase. However, from the moment he walked in, it felt different. His “hotel room” was more like an apartment with a spacious kitchen, a comfortable living area, and even a work desk with plenty of room to spread out. As the days passed, the small conveniences added up. After a long day of meetings, he cooked his meals, relaxed in the living room, and genuinely felt at home in his temporary living space. This was more than just a hotel stay—it felt like living in a hybrid between a home and a hotel. Mark soon realized that Hyatt House was designed precisely for people like him—travelers who need the comforts of home for extended stays.
Hyatt House is a growing segment of the Hyatt brand, offering travelers the best of both worlds: the hotel’s convenience and amenities combined with the home’s comfort and functionality. Whether for business travelers like Mark, families on vacation, or those needing temporary housing during a move, Hyatt House provides a unique hospitality experience. In this article, we will explore what makes Hyatt House stand out in the competitive hotel industry, its history and growth, and its value to its diverse clientele.
What is Hyatt House?
Hyatt House is a branch of the Hyatt Hotels Corporation that focuses on extended stays, offering a more residential-style lodging experience. Unlike traditional hotels catering to short-term guests, Hyatt House is designed to serve travelers needing accommodations for weeks or even months. The rooms are more akin to fully furnished apartments, featuring fully equipped kitchens, separate living and sleeping areas, and workspaces while maintaining the high-quality service and amenities expected from a global hotel brand.
- Stat: As of 2022, Hyatt House operates in over 120 locations worldwide, primarily in the U.S. and Canada, with a growing number of international properties (Hyatt Hotels Corporation, 2022).
The idea behind Hyatt House is simple but powerful: to create a “home away from home” experience for travelers who want more than just a place to sleep—they want to live comfortably during their stay. This concept has resonated with business travelers, vacationing families, and long-term guests alike.
The History of Hyatt House
Hyatt House began as an answer to the growing demand for extended-stay accommodations. In the early 2000s, Hyatt saw an opportunity in the marketplace: business professionals, families, and individuals relocating for work or life events needed more than just a standard hotel room. They needed a space to cook meals, work comfortably, and unwind in a homelike homelike environment. The concept was inspired by the original Hyatt House Hotel, which opened in 1957 as a luxury destination for air travelers in Los Angeles.
By 2012, the extended-stay market was booming, driven by the rise in corporate relocations, business assignments, and the trend of long-term stays in the travel industry. Hyatt decided to rebrand and expand its extended-stay offering under the Hyatt House name. The brand quickly grew in popularity due to its focus on comfort, flexibility, and modern design, catering to long-term travelers’ needs.
- Stat: According to Statista, the global extended-stay hotel market was valued at $48 billion in 2021 and is expected to grow steadily, driven by demand for more flexible and comfortable accommodations (Statista, 2021).
What Sets Hyatt House Apart from Other Hotels?
Hyatt House offers several key features that differentiate it from traditional hotels and extended-stay brands, such as Marriott’s Residence Inn or Hilton’s Homewood Suites. These unique offerings keep guests returning to Hyatt House for short and extended stays.
- Apartment-Style Suites
The most notable feature of Hyatt House is its apartment-style rooms, which include full kitchens equipped with a refrigerator, stovetop, microwave, and essential cooking utensils. Travelers on extended business trips can avoid dining out every night, saving both money and offering healthier, home-cooked options.
The suites are designed to provide comfort and functionality. They include separate living areas, dining spaces, and sometimes even multiple bedrooms, making them ideal for families or groups of friends. Having the space to work, relax, and prepare meals all in one place elevates the overall guest experience.
- Stat: In a 2021 survey by Hyatt, over 70% of long-term guests cited the fully equipped kitchen as a significant factor in choosing Hyatt House over other extended-stay hotels (Hyatt Hotels Corporation, 2021).
- Homelike Amenities
In addition to the apartment-like rooms, Hyatt House properties are designed with several homelike amenities that cater to the long-term guest experience. These include laundry facilities, 24-hour fitness centers, and business centers. Many properties also offer complimentary grocery shopping services, where guests can request groceries delivered to their room—a popular service among families and business travelers who may have limited time to shop for groceries.
- Stat: Hyatt’s internal data reveals that 60% of Hyatt House guests stay for more than five nights, demonstrating the importance of offering long-term amenities (Hyatt Hotels Corporation, 2021).
- Hyatt’s World of Hyatt Loyalty Program
One of Hyatt House’s significant draws is its integration with the World of Hyatt loyalty program. Guests can earn and redeem points for their stays at Hyatt House properties, particularly appealing to business travelers who frequent Hyatt’s brands. The loyalty program offers free nights, room upgrades, and access to exclusive events. Since extended stays often result in higher total spending, guests can quickly accumulate points for future stays.
- Pet-Friendly Accommodations
Hyatt House also stands out as a pet-friendly hotel brand. Many properties welcome pets, making them an excellent option for guests traveling with their furry companions. This is especially appealing for families or individuals relocating to a new city who may not want to leave their pets behind.
- Stat: The American Pet Products Association reports that over 70% of U.S. households own pets, and pet-friendly accommodations have become critical in selecting long-term stay options (APPA, 2022).
Target Audience: Who Stays at Hyatt House?
Hyatt House caters to a diverse range of guests, focusing on extended-stay travelers. Let us look at some critical groups benefiting from Hyatt House’s unique features.
- Business Travelers
Many of Hyatt House’s guests are business professionals who require long-term accommodations. These travelers often work on temporary projects, attend training sessions, or are in town for corporate meetings. With the high demand for work-from-anywhere arrangements, Hyatt House provides business travelers the space to work efficiently from their rooms and the comfort of a home environment.
- Stat: According to a GBTA (Global Business Travel Association) report, business travel accounted for over $1.4 trillion in global spending before the pandemic, a significant portion of that going toward long-term stays (GBTA, 2020).
- Families and Vacationers
Hyatt House is also popular with families who need more space than what is typically offered in a standard hotel room. The apartment-style suites allow for greater flexibility, as parents can prepare meals for children, and the separate living areas provide space for everyone to spread out. Families traveling for vacation or those temporarily displaced due to home renovations or moves find Hyatt House an ideal fit for their needs.
- Relocation Guests
Whether a corporate relocation or a family moving to a new city, Hyatt House serves as temporary housing while people transition between homes. Its extended-stay nature, combined with the conveniences of laundry facilities and grocery delivery, makes the brand a perfect option for those amid a big move.
The Future of Hyatt House and Extended-Stay Hotels
As remote work becomes more widespread and people seek more flexible living arrangements, the demand for extended-stay accommodations like Hyatt House will likely grow. Hyatt is already responding to these trends by expanding its Hyatt House footprint both in the U.S. and globally.
The shift toward “bleisure” travel—where business trips are extended to include leisure activities—also creates new opportunities for Hyatt House. The brand’s ability to serve business needs and the desire for a homelike environment positions it well for this growing segment of travelers.
- Stat: According to a report by Expedia Group, 89% of business travelers have taken a “leisure” trip in the past year, blending work and vacation (Expedia, 2021).
Conclusion: A Home Away from Home
For Mark, Hyatt House provided a homelike space for him to rest his head and made his extended stay comfortable, productive, and enjoyable. With its unique combination of residential-style accommodations, personalized services, and modern amenities, Hyatt House has carved out a niche in the hospitality industry that resonates with long-term guests seeking more than a traditional hotel stay.
As the travel landscape evolves, Hyatt House is poised to grow alongside the demand for flexible, homelike accommodations. Whether for a business assignment, a family vacation, or a temporary home during a move, Hyatt House offers an experience that truly feels like a home away from home.